I’m encountering a looping identity‑switch error on my Cfx.re account.

FiveM Client Support
1

What is the issue you’re having?

I’m encountering a looping identity‑switch error on my Cfx.re account.

When I try to set my Steam‑linked identity as default license inside FiveM client:

  1. It pops up “Steam Ownership Verification Required”.
  2. I complete Steam login authorization from the FiveM‑launched browser window using the correct linked Steam account.
  3. Right after Steam authorization completes, I get error: “License ID Change Failed. Please try again.”
  4. Manual opening idm.cfx.re in standalone browser returns message: “Please open the application from FiveM/RedM”.

Relevant identifiers:
• Current default license2 ID: [license:7f49327f90e5404cd1fa4b3507e25356e30e4b57]
• Target Steam‑linked identity license2 ID: [110000104eb7cbd]
• My SteamID64: [76561198888490751]
• Cfx.re account email: [102408104@qq.com]

What I have already attempted to resolve this:

  1. Deleted %localappdata%\DigitalEntitlements folder.
  2. Removed ros_id.dat, ros_auth.json and cleared cache / server‑cache inside %appdata%\CitizenFX.
  3. Restarted PC, fully relaunched Steam and Rockstar Games Launcher.
  4. My Steam profile is set to Public.
  5. I run FiveM as normal user (NOT administrator), to avoid protocol‑callback failure.
  6. Tried triggering identity switch entirely inside FiveM client instead of opening webpage manually.
  7. No VPN / proxy active during authorization process.

The Steam account owns legitimate GTA V copy and is correctly linked to this Cfx.re identity. I cannot switch my default identity at all. Please help resolve this backend binding issue on my account.

Attached are screenshots of the error pop‑ups.

Thank you.

Error screenshot(s)

QQ20260901-104906.png
QQ20260901-104906.png1234×786 54.2 KB

Windows version

win11

System specifications

i714700kf 4070S

Antivirus software

360

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
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