They asked me for the ID of the ban and nothing, they asked me for prints of my program files and nothing … To continue being banned for not doing anything is boring, imagine how many people need the Five M as an amusement, to escape problems at home , at school and be banners like that, for nothing. At least someone in this world should understand us, I have a server that is great here in Brazil and I need to use it.
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You’re not banned for nothing, if you’re using GeForce Now or a similar style product then you are banned because those systems failed to manage identifications properly, otherwise - you’re banned for actually doing something that the anti-cheat in which is 99.9% of the time right about.
Then these people need to consider alternate means of stress relief.
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How to avoid these complications?
We need to find out all together why this is occurring, so I’ve never used Geforce Now, I only have Geforce Experience that said it’s not trivial, so something in common is leading to such bans.
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As I told CRena, everything he needs that I send, I send, but to speak of this geforce now again, I have never used it, nor did I know what that was before all this.
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They can not get into the head that we do not even know what geforce is now, nor do I know if it has arrived in Brazil yet, I think it’s wrong to have to wait days to play again without using any means of cheating.
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And another: There’s no way I can get to nvidia’s support if I do not use any program from them and ask me to unban or something similar
Yes exactly, and that’s very unfortunate 
in this situation. I have been looking on the NVIDIA forums and there are multiple reports of people getting banned on other games using Geforce Now too. I believe this issue is a core design flaw of Geforce Now (and cloud gaming in general) and should not be put as a burden to game developers, including FiveM.
Few examples:
- https://forums.geforce.com/default/topic/1152245/pc/bans-because-of-geforce-now/
- https://www.reddit.com/r/RingofElysium_tencent/comments/b1wofe/got_banned_for_playing_on_nvidia_geforce_now/
- https://www.reddit.com/r/wow/comments/90gv2x/blizzard_is_giving_30_day_bans_for_using_nvidia/ (more related to Blizzard EULA)
- https://www.reddit.com/r/nvidia/comments/91r036/geforce_now_and_risk_of_vac_ban/
The same issue occurs when LAN cafes or other sharing setup uses the exact system or other identical identifiers. If one uses their own GTA account, Windows account, Discord account, forum account, system, and so on, you will not be banned (unless you legitimately cheat). Doing so you risk getting banned due to correlation with an actual cheater.
It sucks, because the only reason games take such a hard stance against cheaters is exactly because of cheaters. If they wouldn’t exist then these unfortunate circumstances wouldn’t even occur. There’s always room for improvement, but I strongly believe that FiveM does not purposefully wrongfully ban users. As shows in the examples above, they are not the only game/mod struggling with cheaters.
I believe this is indeed the case. If you don’t play on the system that was banned, you shouldn’t have a problem playing elsewhere, unless you were the one actually cheating. Therefore, I advise anyone that has been banned “wrongfully” (remember, the ban itself is valid as explained above), should play on a different system.
Playing on a cloud gaming service is a risk and when doing so, one should know this. As these services become more popular (lets be honest, only the minority of gamers use a remote location to game), I hope both the services and games find more robust ways to identify cheaters. Unfortunately, it doesn’t seem possible at the moment.
It’s either less cheaters and a couple of wrongfully banned users, or more cheaters and no “wrong” bans. Either way, people will complain.
Because you’re somehow sharing identifying information with a real cheater. I don’t know exactly what FiveM devs use as identifier outside of what you can use as a server developer, but something is relating you to a real cheater. It’s also not as simple as “unban” me, because it’s not “you” that’s banned, but the identifying information, which we don’t know.
I understand that. Please read what I wrote above to anonymous391.
To anyone else that is banned “wrongfully” reading this: You may not have used Geforce Now, but maybe some other cloud gaming service? Maybe a LAN cafe? Maybe you play on the same PC as your brother/sister/friend/mom/dad and they got banned for cheating? Either way, the bans themselves are not wrong as it’s not you being banned.
Please keep in your mind that FiveM has the best intentions with their players. No one wants cheaters and no one wants people to be (soft) banned when they haven’t cheated. Help FiveM help you by providing a lot of information as to how your system is setup. Maybe you will find out what you will need to change in your setup so that this doesn’t happen to you again.
Thanks for the effort on clarifying this.
I guess then that there’s nothing we can do but wait.
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I’ll check everything, even geforce experience. I’ll leave it if I’m using it because it was an application that came with the video card but honestly I do not know what it can be.
And I know it’s annoying how much we’re crying for you, but it’s been a sad coming home and not being able to play
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It’s the second server that performs an administrator job, I have no reason to cheat.
I am a lawyer in Brazil, I have never used cheating in any game and I am one of those players who always denounce illegalities.
My GTA was purchased by Steam, I only play with Steam open. I recently had an update of Geforce Experience, exactly 1 day before everyone was banned, I have no idea if this is related.
Fact is, I certainly do not use any cloud system for games, every game I play was purchased on Steam or Origin.
I understand the developers side and the anti-cheating policy, but looking at the side of players being banned unfairly, it is frustrating to stay for 12 days without being able to play, especially when the communication channels with the support were restricted to the contact.
I just wanted to understand the error that caused this, to solve this problem.
At that moment I just wanted to be playing with my friends.
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Geforce Experience is not an issue.
GeForce Now is still in beta access, not yet available in Brazil. I do not think that’s the main problem.
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So now, we here in Brazil still do not have access to geforce Now, but many of us have been affected. My game was bought directly from Rockstar, only used a steam when used Five M, did not use any other program that was not a Steam.
Have only experience and a drive that already comes with the computer. Only I use my PC. Unless it is as it is said, a cause is an update of the video card, later I find it difficult.
And we really need to know the real cause for us to be affected so it does not happen again.
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But it’s the only thing I use differently.
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And another, I’m from Brazil and you’re not released yet.
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They will not pack anything, even if you did not use cheating. They said that to everyone. I lost several days trying to know why my ban is that the geforce now is not available in Brazil yet anyway … I do not know what else to say.
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For I am sad to know that I took ban for something I did not do and did not use, and to know that I can take again for something that I do not know until now.
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But honestly, I got tired … I stayed for 2 whole days behind this so I could not solve anything and take ban for something that I do not use and is not released in Brazil yet.