I got banned for cheating

FiveM Client Support
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GTA V version? Yes
Up to date? yes
Legit or Pirate copy? Legit
Steam/CD/Social Club? Steam
Windows version? yes
Did you try to delete caches.xml and try again? yes
Error screenshot (if any) https://gyazo.com/3c7cfbf68527eeaedec3a8819736ffbc
System specifications no
What did you do to get this issue? nothing
What server did you get this issue on? all servers
CitizenFX.log file idk about that
.dmp files/report IDs idk about that

If an issue with starting:
GTA V folder screenshot no
GTA V/update/x64/dlcpacks screenshot no
Filepath to FiveM folderno
FiveM client folder screenshot no
Did you try to disable/uninstall your Anti-virus? yes

Also add what you already tried so far.

I got banned for cheating. Im now banned in 13 days and 5 hours or something.
The problem is, that i didnt cheat! I don’t know what to do, maybe it’s a fail.
Can anyone help me out?

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Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

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The ban system only gets triggered when some sort of cheat is detected. Unfortunately this means that either yourself, or somebody else using your account, has used a cheat/hack. If you are convinced this was not you who did it, then you might want to consider changing your account’s password because it may be compromised.

Unfortunately, as stated in the ban message, FiveM staff is unable to assist you in the event of a global ban. You will have to wait for the ban to expire.

:mascot: