Help to unlink merged accounts

What is the issue you’re having?

hello my friend was having issues with her redm and cfx account and couldnt get it to open so she asked me to try on my pc and it worked but now it has some how merged our accounts and thinks we are same person when we are not so if she goes in to county and i go on tells me im already on and need to log out ive tried fixing it my self but i looked it up and apparently it is a common bug of cfx identity merge im conffused how this happened as i didnt log in to her character its also showing our diffrent apps xbox discord on each others cfx as well so im really lost how it happened when i looked it up it said i need to ask cfx to check cfx id conflicts apparently the two accounts show being merged by cache

What have you tried already to fix the issue?

i have uninstalled redm i have unlinked and tried re linking i have cleared cache i have done the winaltr and local data ect nothing is working i opened a ticket with syn county and they said its a cfx issue

What server did you get this issue on?

syn county

Error screenshot(s)



Windows version

windows 11

System specifications

processor amd ryzen 5 5600g with radeon graphics
32g of ram
graphics card 12 gb nvidia geforce rtx 3060 ~
1tb ssd

Antivirus software

just windows built in one

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Make sure neither FiveM, nor Rockstar Games Launcher is running.

  • Press Win + R, enter %localappdata%\DigitalEntitlements\ and click OK
  • Back up all the files in there, leave them in a separate directory.
  • Delete all the files inside of DigitalEntitlements.
  • Run Grand Theft Auto V once through the relevant launcher you used to install the game with.
  • Your FiveM client should now use your new identifiers, provided you actually have separate licenses.

You might also have to delete %appdata%\CitizenFX\ros_id.dat which is your Rockstar Social Club identifier.

thank you ill try this

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