(help seriously needed) Stuck on FiveM main screen

[cooldog1084]

Environment questions

GTA V version:
Latest
Up to date:
yes
Legit or Pirate copy:
Legit
Purchased where - Steam/Rockstar Launcher/Epic:
Steam
Windows version:
10 pro
Did you try to delete content_index.xml and try again?
yes
Filepath to FiveM folder:
PC name > AppData > Local

Important parts

What is the issue you’re having?
The issue that I am having is that when Iload FiveM it starts up correctly and fine but when I put connect server IP it doesn’t start to connect and sits on the main screen
What are you trying to do?
Error screenshot (if any):
n/a
What did you do to get this issue?
n/a
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Did not get this issue in a server it came up randomly

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Additional comments

if anyone is able to help please do so I cant do anything without it connecting to servers

[system]

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