[help] screen stuck in character creation

Hi, my friend recently joined GTA and FiveM, about 3 days ago he first launch FiveM and it was ok, but today when joining in any server he stuck after loading and can’t move and can’t see the register menu, but his chat still display in server.
His laptop got some weird issue that the menu doesn’t appear so he’s connect through browser, already uninstall and reinstall FiveM to GTA folder.

GTA V version?
1.0.1604.1
Up to date?
Yes
Legit or Pirate copy?
Legit
Steam/CD/Social Club?
Steam
Windows version?
Windows 10
Did you try to delete caches.xml and try again?
Yes
Error screenshot (if any)


System specifications
Windows 10 64 bits
8 GB RAM
NVIDIA GTX 850M
i7 4710HQ 2.5 GHz
What server did you get this issue on?
Every server
Also add what you already tried so far.

3 Likes

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

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1 Like

Help, does anyone get the same problem ?? :frowning:

2 Likes

Yea same here. Any help would be greatly appreciated.

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