[HELP]Problem connection with Zap Hosting

I have a serious problem with zap hosting. In southeast asia zap hosting provides its services at OVH datacenter. The majority in my country (Indonesia) use the Telkom provider. Telkom service itself has a problem when it wants to connect to the OVH datacenter as shown below. Only Telkom has problems with OVH datacenter services. Do any of you have a solution?