Help me what to do with this error hawaii-venus-ack

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GTA V version? 1.0.231.0
Up to date? yes
Legit or Pirate copy? legit
Steam/CD/Social Club? CD
Windows version? Windows 8.1
Did you try to delete caches.xml and try again? no
Error screenshot (if any) https://ctrlv.cz/pZkA
System specifications i5 3.4ghz, GTX 745, RAM 8GB, 3TB DISK
What did you do to get this issue? start FiveM
**What server did you get this issue on?**no server I started playing
CitizenFX.log file
.dmp files/report IDs [Window Title]
FiveM Error

[Main Instruction]
“hawaii-venus-ack”

[Content]
A hawaii-venus-ack caused FiveM to stop working. A crash report is being uploaded to the FiveM developers. If you require immediate support, please visit FiveM.net and mention the details below.

[Expanded Information]
Crash signature: libcef.dll+17E46C0
Report ID: si-932b34c9559e4ac9917b556ca330206e (use Ctrl+C to copy)

If an issue with starting:
GTA V folder screenshot https://ctrlv.cz/NfNP https://ctrlv.cz/Jvey
GTA V/update/x64/dlcpacks screenshot https://ctrlv.cz/yNHN, https://ctrlv.cz/jcSs
Filepath to FiveM folder AppData/Local/FiveM/FiveM.app
FiveM client folder screenshot https://ctrlv.cz/6ciB https://ctrlv.cz/Wcg1 https://ctrlv.cz/JdJ1
Did you try to disable/uninstall your Anti-virus? no

Also add what you already tried so far.
I uninstall gta 5 and FiveM and install again.

1 Like

I have had this same exact problem for the last week. After the third re-install it worked. It must be losing packets while downloading and leaving you with corrupt files. Try downloading FiveM again after deleting the FiveM folder and shortcuts.

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