...help me please

FiveM Server Development Server Discussion
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Hi, i have a BIG problem.
I tell you a month ago I am doing my Five M server (I am the host) and it worked as well, my friends came in, we played, little ping, you know.
The problem appeared yesterday, when I started my server and the following message came out:

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Sin título960×175 68.8 KB

Proxy error: could not get rpuuid: redis: nil
What happens is the following:

  • I can enter from the localhost of FiveM.
  • My friends can NOT enter the server online, neither with the IP and port, nor with the name looking for it in the list.

Things i already tried:

  • Restart the Database.
  • Restart the Server.
  • Check that the ports are open.

And no, I don’t have a proxy on my network.

my OS is Windows 10.