Not sure where to post this, so sorry if it’s in the wrong place. My phone broke a while back and I lost my Google Authenticator. It’s attached to my cfx account @akeeva, which I now can’t get into. Can’t find recovery codes anywhere, and I need to get into the keymaster to grab a key. Is there any way I can have the authenticator removed? I can prove my identity any way you’d like.
Hello, i´m sorry to hear that your unable to login to your cfx-account.
- I forgot my password Reset your password here on the cfx-platform.
- https://support.google.com/ Contact google, since its a google Authenticator issue.
Your best bet would be submitting a password reset request on google, if your unable to do that, submit a request on https://support.cfx.re/
However i´m sure you can still login using your password and email here on the cfx-platform.
If none of these solutions worked for you, i would leave this to a moderator to solve.