have a problem getting it out of my FIVEM

Hello everyone, I have a problem starting my FIVEM, I’ve uninstalled everything and reinstalled and it always stays in this locked tab. I do not know what to do.
PRINT: http://prntscr.com/kpovh0
No more, I want to play and I can not because it does not work. I am one day trying to solve the problem. Can someone help me?

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