Gray screen in 800x800 window when starting FiveM

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GTA V version?

  • 1737
    Up to date?
  • Steam says yes
    Legit or Pirate copy?
  • Bought on sales
    Steam/CD/Social Club?
  • Steam
    Windows version?
  • W10H - 1903 // KB4524100
    Did you try to delete caches.xml and try again?
  • I deleted FiveM… So I think… I should
    Error screenshot (if any)

    System specifications
  • i7-6700HQ - Nvidia GTX 960m - 8GB RAM DDR4 // More info: Asus RoG GL552VW
    What did you do to get this issue?
  • Just turn on the notebook and didn’t work the FiveM
    What server did you get this issue on?
  • No ne
    CitizenFX.log file
    CitizenFX.log (49.4 KB)
    .dmp files/report IDs
  • I don’t know what you want me to upload

If an issue with starting:
GTA V folder screenshot


GTA V/update/x64/dlcpacks screenshot

Filepath to FiveM folder
C:\Aplicaciones\FiveM
FiveM client folder screenshot

Did you try to disable/uninstall your Anti-virus?
I have the antivirus disabled all day

Also add what you already tried so far.
Delete cache (the most common try), delete and install again FiveM.

Well, I don’t know what happened, tried to look around on internet if someone happened the same but i’m the lucky one who had this. GTA V is okay, any problem with it.
And a big detail, the windows shows the picture base_color.png from \FiveM\citizen\resources folder.

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I want to add something. The application data was in C:\Users*user\AppData\Local\FiveM* and now it doesn’t appear extract everything there, now where is the FiveM.exe download folder. (from Web Browser)

Try this

Yep, that was the issue. Thanks!

1 Like

my graphics card is intel 8th gen. what should i do?

You don’t have a GPU (Nvidia, AMD)?

no amd but im pretty sure i have nvidia

So follow nvidia instructions?

i did but it didn’t fix the problem

Well you need to edit ones in your gpu control panel

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