To receive support, please fill out the following template, and remove this top text.
**GTA V version?**1.0.1604.1
**Up to date?**YES
**Legit or Pirate copy?**Legit
**Steam/CD/Social Club?**Steam
**Windows version?**10
**Did you try to delete caches.xml and try again?**YES Error screenshot (if any)
System specificationsRTX 2060 i-5 What did you do to get this issue? I did not do anything What server did you get this issue on? EU +I DONT NOW CitizenFX.log fileCitizenFX.log.9 .dmp files/report IDsCOuldn’t find this location
If an issue with starting: GTA V folder screenshot
Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.
Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.
To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.
The ban system only gets triggered when some sort of cheat is detected. Unfortunately this means that either yourself, or somebody else using your account, has used a cheat/hack. If you are convinced this was not you who did it, then you might want to consider changing your account’s password because it may be compromised.
Unfortunately, as stated in the ban message, FiveM staff is unable to assist you in the event of a global ban. You will have to wait for the ban to expire.
