Game crashes a couple seconds after booting up

Environment questions

**GTA V version: latest
**Up to date: yes
**Legit or Pirate copy: legit
**Purchased where - Steam/Rockstar Launcher/Epic: rockstar
**Windows version: 10 pro
**Did you try to delete content_index.xml and try again? yes
**System specifications: gtx 1060 6gb i7 6700k 16gb ram
**CitizenFX crash zip file (‘Save information’ on a crash): doesn’t let me upload
**logs/CitizenFX_log files: also doesn’t let me upload
**.dmp files/report IDs: [Window Title]
Error GTA5_b2545.exe!sub_1412E0E18 (0x201)

[Main Instruction]
FiveM has encountered an error

[Content]
An exception occurred (c0000005 at 0x7ff7a6971019) during loading of menuAud:/x64/audio/dlcTuner_sounds.dat in data file mounter class audMetadataDataFileMounter. The game will be terminated.

[^] Hide details [Save information] [Close]

[Expanded Information]
Report ID: si-99af21fb9e7c41368b2e7600e0487daa
You can press Ctrl-C to copy this message and paste it elsewhere.

If you can’t start the game at all

**GTA V folder screenshot: Imgur: The magic of the Internet
**GTA V/update/x64/dlcpacks screenshot: Imgur: The magic of the Internet
**Filepath to FiveM folder: AppData/Local/FiveM
**FiveM client folder screenshot: Imgur: The magic of the Internet
**Which antivirus/firewall software are you using? Windows Defender
**Did you try to disable/uninstall your Anti-virus? yes

Important parts

**What is the issue you’re having? The game crashes approximately 5 seconds after booting up FiveM

**What are you trying to do? Play

**What have you tried already to fix the issue? anything i found in the other forum posts that might be similar

**Error screenshot (if any): Imgur: The magic of the Internet

**What did you do to get this issue? this has been an issue since i got a new ssd and thus had to reinstall FiveM

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! doesn’t have much to do with servers


Additional comments

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

Verify your game files and see if that resolves it.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.