FiveM stopped working (crash)

[Jakub_Bartnicki]

**GTA V version?**1737
Up to date? yes
Legit or Pirate copy? legit
**Steam/CD/Social Club?**social club
**Windows version?**10
Did you try to delete caches.xml and try again? yes
Error screenshot (if any)

System specifications intel core i7 2600. radeon rx570 4gb. 8gb RAM DDR3 Gskill. SSD Kingston 480gb
What did you do to get this issue? just opened FiveM
What server did you get this issue on? not on server
CitizenFX.log file
[ 0] Initialized system mapping!
[ 218] CitizenFX Steam child starting - command line: “C:\Users\Kuba\AppData\Local\FiveM\FiveM.exe”
[ 2203] Initialized system mapping!
[ 2437] CitizenFX Steam child starting - command line: “C:\Users\Kuba\AppData\Local\FiveM\FiveM.exe”
[ 2859] Initialized system mapping!
[ 3062] CitizenFX Steam child starting - command line: “C:\Users\Kuba\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_SteamChild.exe” -steamparent:3708
[ 3062] Initializing Steam parent.
[ 3078] Initializing Steam parent: Steam’s running.
[ 3203] Initializing Steam parent: Initializing presence.
[ 3203] Initializing Steam parent: Attempting to run processes.
[ 3265] Initialized system mapping!
[ 3328] hello from “C:\Users\Kuba\AppData\Local\FiveM\FiveM.exe”
[ 3343] GlobalError: Could not open TLS certificate pair
[ 3422] CitizenFX Steam child starting - command line: “C:\Users\Kuba\AppData\Local\FiveM\FiveM.app\cache\subprocess\FiveM_SteamChild.exe” -steamchild:6812
[ 3422] game parent PID: 6812
[ 3422] waiting for process to exit…
[ 3750] Process crash captured. Crash dialog content:
[ 3750] FiveM has encountered an error
[ 3750] Could not open TLS certificate pair
[ 3765]
[ 3765] If you require immediate support, please visit FiveM.net and mention the details in this window.
[ 3781] process exited with -2!

.dmp files/report IDs (?)

If an issue with starting:
GTA V folder screenshot

GTA V/update/x64/dlcpacks screenshot

Filepath to FiveM folder (?)
FiveM client folder screenshot

Did you try to disable/uninstall your Anti-virus? yes

Also add what you already tried so far. reinstaling FiveM multiple times

[system]

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!

[Jakub_Bartnicki]

11 days and litterally noone of support answered me? thanks very much(no)!

[Indominus]

noone of support answered me

Support is given by other members of the community as the project does not have a “Official Support Team”.

---

Have you tried restarting your WiFi/router and seeing if this fixes the issue?

[Jaysee]

I’ll also add you didn’t provide the full dmp/log files just a snippet. If you want help provide the full logs.

You can also bump your thread if you believe it’s been missed. There’s many posts here sometimes that happens. No need to be rude. Everyone who helps here does so voluntarily.

[Jakub_Bartnicki]

many times

[Indominus]

TLS certificate pair error

You got a wonky ISP and/or Windows network stack config. You can try fixing this, for which we can’t provide any support or use a VPN like https://hide.me

You’ll have to do the above.