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To receive support, please fill out the following template, and remove this top text.

GTA V version? Last version
**Up to date?**Yes
**Legit or Pirate copy?**Legit
Steam Steam
**Windows version?**Windows 10
**Did you try to delete caches.xml and try again?**yes
**Error screenshot (FiveM is already installed. You should lunch it through the shortcut in the Start menu.
If you want to create a portable installation, put FiveM.exe into an empty folder instead. image.html (191 Bytes)

What did you do to get this issue? I don’t really know

If an issue with starting:
GTA V folder screenshot

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2018-12-20%20(1)1920×1080 171 KB

GTA V/update/x64/dlcpacks screenshot
FiveM client folder screenshotI delete the folder
**Did you try to disable/uninstall your Anti-virus?**Yes

Can you guys help me with this error…When I first download the game, it appears a blue screen with the GTA background view and it doesn’t load. After I tried to delete the fiveM but I couldn’t delete it straight away from the PC

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2018-12-20%20(2)1920×1080 153 KB
When I first download FiveM and did something wrong that when I wanted to uninstall it I couldn’t download it straight away from from Program and Features.
I just deleted the fivem.app files but I couldn’t get to fivem.exe to delete it. Can you help me with a advice deleting it and re-downloading it and solving the blue screen issue as well
Thank you very much for the effort applying helping me.

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Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

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… im gonna put as much effort into this as you did with the post and do nothing.

the template is there for a reason.

1 Like
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Im sorry man i’m new

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Then… fill out the whole support template?

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Painwithin can you please help me with the issue because I don’t know how to solve it and I struggle a lot

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Press WIN + R then type %localappdata%\FiveM do you see your FiveM installation in there?

If yes then remove it and reinstall or use that installation

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