IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
Environment questions
**GTA V version:**Latest
**Up to date:**Yes
**Legit or Pirate copy:**Legit
**Purchased where - Steam/Rockstar Launcher/Epic:**Rockstar Launcher
**Windows version:**Arm windows 11
**Did you try to delete content_index.xml and try again?**No
**System specifications:**M1 mac CitizenFX crash zip file (‘Save information’ on a crash): logs/CitizenFX_log files: .dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot: GTA V/update/x64/dlcpacks screenshot: Filepath to FiveM folder: FiveM client folder screenshot: Which antivirus/firewall software are you using?
**Did you try to disable/uninstall your Anti-virus?**No
Important parts
**What is the issue you’re having?**I can run FiveM but I can’t connect to any server because “authentication ticket wasn’t specified”. Also when I open the app in says that it is in insecure mode
What are you trying to do?
What have you tried already to fix the issue?
Error screenshot (if any):
What did you do to get this issue?
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.
Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.
To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.
