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Environment questions
GTA V version: 1.54
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Epic
Windows version: Windows 10 pro activated
Did you try to delete caches.xml (not cache/!) and try again? no
System specifications: ryzen 7 1700, Rx 580 4gb, 16gb ram
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files: CitizenFX_log_2021-04-22T001517.log (5.8 KB)
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using? Windows and Avast
Did you try to disable/uninstall your Anti-virus? Yes
Important parts
What is the issue you’re having?
When I open fivem i am met by a white screen this has never happened to me before
What are you trying to do?
play fivem
What have you tried already to fix the issue?
yes
Error screenshot (if any):
What did you do to get this issue?
no idea
What server did you get this issue on?
no server