fivem IO error

[neonnzfps]

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Environment questions

GTA V version:
win 10 gta v last version
Up to date:
yes
Legit or Pirate copy:
legit
Purchased where - Steam/Rockstar Launcher/Epic:
steam
Windows version:
win 10
Did you try to delete content_index.xml and try again?
yes I tried 3 times
System specifications:
amd ryzen 7 3700x 8 core processor, 16cpu 3,6ghz, gtx 970, 16gb ram
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:

Screenshot

Screenshot

Screenshot

.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:

Screenshot

GTA V/update/x64/dlcpacks screenshot:

Screenshot

Filepath to FiveM folder:
C:\Users\derek\AppData\Local\FiveM\FiveM.app
FiveM client folder screenshot:

Screenshot

Which antivirus/firewall software are you using?
no i didtn using…
Did you try to disable/uninstall your Anti-virus?
yes i disabled it

Important parts

What is the issue you’re having?
opening database (privcache /) failed
What are you trying to do?
I’m trying to open the game it won’t open

What have you tried already to fix the issue?
we tried to solve every cache fix problems
Error screenshot (if any):

Screenshot

What did you do to get this issue?
I got this error when I logged into the game
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
can’t enter the game so I can join the server

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Additional comments

[system]

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