FiveM & GTA5 Crashing - Kernelbase.dll+2CF19

FiveM Client Support
1

Environment questions

GTA V version: current? last updated 6/18/2023 at 5:20 pm
Legit copy
Purchased where - Steam
Windows version: 22H2 . windows 10 home(up to date including drivers)
Did you try to delete content_index.xml and try again?
System specifications:
processor: Intel(R) Core™ i5-9400F CPU @ 2.90GHz
ram: 24.0 GB
GTX 1650, driver version - 536.23, DCH. dedicated memory 4096 MB gddr6
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:

Important parts

What is the issue you’re having?
Game Crashes constantly. Starts with the in-game hud disappearing, then the game becomes unresponsive, then crashes out.

What are you trying to do?
just play the game. It doesn’t matter if you are driving, walking, or standing.

What have you tried already to fix the issue?
verified the install through steam (x2), uninstalled and reinstalled fiveM, added the folder path to my antivirus as an exclusion.

Error screenshot (if any):
error window is Kernelbase.dll+2CF19

What did you do to get this issue?

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Next generation rp

Additional comments

this is the crash dialog:
[ 298297] [b2699_DumpServ] 14308/ Process crash captured. Crash dialog content:
[ 298297] [b2699_DumpServ] 14308/ KERNELBASE.dll!RaiseException (0x69)
[ 298297] [b2699_DumpServ] 14308/ An error at KERNELBASE.dll!RaiseException (0x69) caused FiveM to stop working. A crash report is being uploaded to the FiveM developers.
[ 298297] [b2699_DumpServ] 14308/ Stack trace:
[ 298297] [b2699_DumpServ] 14308/ KERNELBASE.dll!RaiseException (0x69)
[ 298297] [b2699_DumpServ] 14308/ libcef.dll!base::internal::OnNoMemoryInternal (0x2a) (memory.cc:42)
[ 298297] [b2699_DumpServ] 14308/ libcef.dll!base::TerminateBecauseOutOfMemory (0x8) (memory.cc:69)
[ 298297] [b2699_DumpServ] 14308/ libcef.dll!base::DiscardableMemoryAllocator::AllocateLockedDiscardableMemoryWithRetryOrDie (0xfc) (discardable_memory_allocator.cc:49)
[ 298297] [b2699_DumpServ] 14308/ libcef.dll!cc::GpuImageDecodeCache::DecodeImageIfNecessary (0x286) (gpu_image_decode_cache.cc:1990)
[ 298297] [b2699_DumpServ] 14308/ libcef.dll!cc::GpuImageDecodeCache::DecodeImageAndGenerateDarkModeFilterIfNecessary (0x24) (gpu_image_decode_cache.cc:1927)
[ 298297] [b2699_DumpServ] 14308/ libcef.dll!cc::GpuImageDecodeCache::DecodeImageInTask (0x141) (gpu_image_decode_cache.cc:1508)
[ 298297] [b2699_DumpServ] 14308/
[ 298922] [b2699_DumpServ] 5136/ Process crash captured. Crash dialog content:
[ 298922] [b2699_DumpServ] 5136/ kernelbase.dll+2CF19
[ 298922] [b2699_DumpServ] 5136/ An error at kernelbase.dll+2CF19 caused FiveM to stop working. A crash report is being uploaded to the FiveM developers.
[ 301312] [b2699_DumpServ] 5136/ Crash report service returned si-e98a854496ed4cceaaf4835ddadc8cbb
bc64eb0d-ec06-4185-9843-2cc297e9637a.zip (173.6 KB)

2

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To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

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:mascot:

3

Looks like you’re running out of RAM, you should see if your UI has a memory leak.

4

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