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Environment questions
**GTA V version: 1.0.2372.0
**Up to date: Yes
**Legit or Pirate copy: Legit
**Purchased where - Steam/Rockstar Launcher/Epic: Rockstar Launcher
**Windows version: Windows 10
**Did you try to delete content_index.xml and try again? Yes, it didn’t help
**System specifications:**Processor Intel Core i5-10400F @ 2.90 GHz 2.90 GHz Installed RAM 16 GB
**CitizenFX crash zip file (‘Save information’ on a crash): Not crashing
**logs/CitizenFX_log files: [ 0] [ FiveM] MainThrd/ — BEGIN LOGGING AT Fri Jul 30 15:55:04 2021 —
[ 96172] [ FiveM] MainThrd/ hello from “C:\Users\macie\AppData\Local\FiveM\FiveM.exe”
[ 96500] [ FiveM] MainThrd/ Got ros:legit process - pid 19896
[ 111500] [ ROSLauncher] MainThrd/ hello from “C:\Users\macie\AppData\Local\FiveM\FiveM.app\data\cache\subprocess\FiveM_ROSLauncher” ros:legit --parent_pid=11996 “C:\program files\rockstar games\launcher\launcher.exe” -noRecogniser
[ 111828] [ ROSLauncher] MainThrd/ Got ros:steam process - pid 10412
[ 111969] [ ROSLauncher] MainThrd/ hello from “C:\Users\macie\AppData\Local\FiveM\FiveM.app\data\cache\subprocess\FiveM_ROSLauncher” ros:steam --parent_pid=19896 “C:\program files\rockstar games\launcher\launcher.exe” -noRecogniser
[ 112250] [ ROSLauncher] MainThrd/ MTL says it’s signed in: (my e-mail)
[ 112250] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Caught machine hash details from MTL.
[ 112250] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Going to call /ros/validate.
[ 112265] [ ROSLauncher] UV loop: tcp1/ LoginHandler2::HandleValidateRequest: ENTER
[ 112750] [ ROSLauncher] UV loop: tcp1/ LoginHandler2::HandleValidateRequest: Performing request.
[ 113062] [ ROSLauncher] 21400/ LoginHandler2::HandleValidateRequest::<lambda_77450c05eb49c81e39bfb00265ee89e4>::operator (): Performed request.
[ 113062] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Decrypting result.
[ 113078] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Fetched and decrypted result from CPR.
[ 113078] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Valid entitlement block.
[ 113078] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Valid expiration date.
[ 113078] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Valid account ID.
[ 113078] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Found matching entitlement for Access to Grand Theft Auto V for PC - creating token.
[ 113250] [ ROSLauncher] MainThrd/ VerifyRetailOwnershipInternal: Got a token and saved it.
**.dmp files/report IDs: Not crashing
If you can’t start the game at all
**GTA V folder screenshot:
**GTA V/update/x64/dlcpacks screenshot:
**Filepath to FiveM folder: C:\Users\macie\AppData\Local\FiveM
**FiveM client folder screenshot:
**Which antivirus/firewall software are you using? Norton Security Ultra
**Did you try to disable/uninstall your Anti-virus? Yes, I disabled Anti-virus
Important parts
**What is the issue you’re having? Fivem doesn’t launching after the loading. After this [screenshot] fivem is closing.
**What are you trying to do? I’m trying to fix Fivem.
**What have you tried already to fix the issue? Editing file CitizenFX.ini, but still doesn’t work.
**Error screenshot (if any): None
**What did you do to get this issue? It’s my first launching Fivem




