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Environment questions
GTA V version: Newest Up to date: Yes Legit or Pirate copy: Legit Purchased where - Steam/Rockstar Launcher/Epic: Steam Windows version: Windows 10 Did you try to delete content_index.xml and try again? Don’t have one System specifications: 1660 Nivida Graphics card and Intel Core I5 9th Gen 4 16 gigs of ram CitizenFX crash zip file (‘Save information’ on a crash): No crash Info logs/CitizenFX_log files: None .dmp files/report IDs: None
If you can’t start the game at all
GTA V folder screenshot: GTA V/update/x64/dlcpacks screenshot: Filepath to FiveM folder: FiveM client folder screenshot: Which antivirus/firewall software are you using? Windows Did you try to disable/uninstall your Anti-virus? Yes
Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.
Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.
To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.
Please make sure in your task manager that FiveM is not running in the background, Please restart your computer, if the problem continues please reinstall the application.
