Fetching info error as owner of the server

Hi there guys, i ve encountered this issue found in the photo, i am able to join any other server from the community, with 0 problems, but on my server that is hosted on OVH windows dedicated server, i have this….
I set up de ports in firewall as well and anything

Double check the Firewall for UDP AND TCP please. Thats usually a firewall problem.

On windows you can allow the entire FXServer.exe to make firewall changes on its own

i have checked and allowed entire fx.exe and its seted up, also i have inbound tcp, udp and outbound tcp,udp seted up

Did you host multiple fxserver on your machine?

No sir, i just got the dedicated server and its forst server on it

I would then contact the hoster to check whether the ports are open. It is open on your machine but behind it can still be a software or hardware firewall that blocks it.

In the meantime, you can check yourself if the ports are open by using different tools.

Such as what?

or software based (Warning thats a whole port scanner):

Ok, i will try it