Hey guys, seems like our platinum failed to auto renew even if there were funds on the card.
Can you tell me if there is a link to pay directly or maybe are they going to make another “try” to take the funds? I dont want to lose benefits from subscription.
Thanks
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All payments are handled via Patreon, you’ll need to contact them directly.
As was kindly pointed out to me by @Newton, if you’re using the new portal then your payment will have gone through Tebex and not Patreon, in which case you’ll need to contact Tebex because they would handle payment.
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they need to fix that cause it just happened to me smh
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don’t make no sense