(ERROR) Freezing on Preloading game collisions on loading screen

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Environment questions

GTA V version: Most recent
**Up to date:**yes
**Legit or Pirate copy:**legit
**Purchased where - Steam/Rockstar Launcher/Epic:**steam
Windows version: windows 10
Did you try to delete content_index.xml and try again? yes
System specifications:
I5 9600k
16 gb ram
Gtx 1070
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder: C:\Users\Bruno\AppData\Local\FiveM
FiveM client folder screenshot:
Which antivirus/firewall software are you using? not using any
Did you try to disable/uninstall your Anti-virus? do not use one

Important parts

What is the issue you’re having?
game is freezing on loading precollisions on loading screen

What are you trying to do?
connect to a sever but its freezing and infinite loading.
What have you tried already to fix the issue?
tried reinstalling fivem but same problem keeps happening

Error screenshot (if any):

What did you do to get this issue?
It was working fine yesterday , just tried logging in again today and it didnt work
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
Lotus roleplay (brazilian server)


Additional comments

I`ll put a screenshot of the error here

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