Error at igvk64.dll+6D5E19

FiveM Client Support
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1

What is the issue you’re having?

Every time I attempt to open RedM, I get “An error at igvk64.dll+6D5E19 has caused RedM to stop working” and I don’t know what to do.

What have you tried already to fix the issue?

Writing this report

Windows version

Windows 11

System specifications

Vector 16 HX AI A2XWHG

Antivirus software

Norton Antivirus

CitizenFX crash zip file (‘Save information’ on a crash)

CfxCrashDump_2025_12_07_03_37_24.zip (2.22 MB)

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

This is the wrong section, however make sure your laptop is using the Nvdia graphics and not the intel one.

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4

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