Error 35, OpenSSL SSL_connect: Connection was reset in connection to content.cfx.re:443 occurred while checking game version

stormblackwood · 2022-02-28T18:55:05.225Z

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Environment questions

GTA V version: Current
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: Windows 11
Did you try to delete content_index.xml and try again? Yes
System specifications:
AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz
RAM - 16GB
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:

GTA Folder910×721 36.5 KB

GTA V/update/x64/dlcpacks screenshot:

GTA DLC1198×712 47.7 KB

Filepath to FiveM folder: - C:\Users\Sam\AppData\Local\FiveM
FiveM client folder screenshot:

Fivem client folder1099×205 13.8 KB

Which antivirus/firewall software are you using? - Windows Defender
Did you try to disable/uninstall your Anti-virus? - Yes

Important parts

What is the issue you’re having? - Error 35, OpenSSL SSL_connect: Connection was reset in connection to content.cfx.re:443 occurred while checking game version

What are you trying to do? - Open the FiveM Client

What have you tried already to fix the issue? - uninstall/reinstall FiveM, GTA V, open incoming ports on firewall, disable AV

Error screenshot (if any):
FiveM Error

What did you do to get this issue? - Just launch the FiveM client

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! - No specific server. This happens whenever I try to open the fivem client

Additional comments - FiveM was working yesterday and then this error randomly started coming up. I did not make any changes from the time I logged out to when this error came up.

system · 2022-02-28T18:55:05.685Z

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stormblackwood · 2022-02-28T20:35:58.585Z

As an update, I completely wiped my computer and now when I try to install FiveM, I get the attached error.
FiveM Error New

stormblackwood · 2022-03-07T20:16:37.079Z

I cant be the only person having this problem

schwim · 2022-03-07T20:54:10.362Z

I wouldn’t say you’re the only one but it’s definitely not a common problem. From my Googling, best guess is that your ISP is being blocked from connecting. I’ve found a couple topics in which the problem was resolved by using a VPN.

[FIXED] SSL/TLS handshake error(35) while executing FiveM.exe for the first time FiveM Client Support

I WAS FINALLY ABLE TO FIX THIS Thanks to @d0p3t on the the discord server for mentioning that some Brazilian players had been having ISP related issues, i could figure out that I was one of them! As soon as I setup a VPN the problem vanished!! so, if you try everything else like I did and get nowhere, try changing networks or using a VPN!! My ISP is NET (their shitty site) Like stated in my main post, this blockage from the ISP par is new, as I was able to play normally last …

stormblackwood · 2022-03-07T21:22:00.819Z

Thank you! I got a VPN and connected. This does actually seem to be helping it so I appreciate the response!

system · 2022-04-06T21:22:27.207Z

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