IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
Environment questions
GTA V version: Current Up to date: Yes Legit or Pirate copy: Legit Purchased where - Steam/Rockstar Launcher/Epic: Steam Windows version: Windows 11 Did you try to delete content_index.xml and try again? Yes System specifications:
AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz
RAM - 16GB CitizenFX crash zip file (‘Save information’ on a crash): logs/CitizenFX_log files: .dmp files/report IDs:
Which antivirus/firewall software are you using? - Windows Defender Did you try to disable/uninstall your Anti-virus? - Yes
Important parts
What is the issue you’re having? - Error 35, OpenSSL SSL_connect: Connection was reset in connection to content.cfx.re:443 occurred while checking game version
What are you trying to do? - Open the FiveM Client
What have you tried already to fix the issue? - uninstall/reinstall FiveM, GTA V, open incoming ports on firewall, disable AV
Error screenshot (if any):
What did you do to get this issue? - Just launch the FiveM client
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! - No specific server. This happens whenever I try to open the fivem client
Additional comments - FiveM was working yesterday and then this error randomly started coming up. I did not make any changes from the time I logged out to when this error came up.
Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.
Please note that most of the support is provided by the Cfx.re community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.
To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.
I wouldn’t say you’re the only one but it’s definitely not a common problem. From my Googling, best guess is that your ISP is being blocked from connecting. I’ve found a couple topics in which the problem was resolved by using a VPN.