Error 35, OpenSSL SSL_connect: Connection was reset in connection to content.cfx.re:443 occurred while checking game version

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Environment questions

GTA V version: Current
Up to date: Yes
Legit or Pirate copy: Legit
Purchased where - Steam/Rockstar Launcher/Epic: Steam
Windows version: Windows 11
Did you try to delete content_index.xml and try again? Yes
System specifications:
AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz
RAM - 16GB
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:

GTA V/update/x64/dlcpacks screenshot:

Filepath to FiveM folder: - C:\Users\Sam\AppData\Local\FiveM
FiveM client folder screenshot:

Which antivirus/firewall software are you using? - Windows Defender
Did you try to disable/uninstall your Anti-virus? - Yes

Important parts

What is the issue you’re having? - Error 35, OpenSSL SSL_connect: Connection was reset in connection to content.cfx.re:443 occurred while checking game version

What are you trying to do? - Open the FiveM Client

What have you tried already to fix the issue? - uninstall/reinstall FiveM, GTA V, open incoming ports on firewall, disable AV

Error screenshot (if any):
FiveM Error

What did you do to get this issue? - Just launch the FiveM client

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful! - No specific server. This happens whenever I try to open the fivem client


Additional comments - FiveM was working yesterday and then this error randomly started coming up. I did not make any changes from the time I logged out to when this error came up.

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As an update, I completely wiped my computer and now when I try to install FiveM, I get the attached error.
FiveM Error New

I cant be the only person having this problem

I wouldn’t say you’re the only one but it’s definitely not a common problem. From my Googling, best guess is that your ISP is being blocked from connecting. I’ve found a couple topics in which the problem was resolved by using a VPN.

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Thank you! I got a VPN and connected. This does actually seem to be helping it so I appreciate the response!

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