Entire PC shutting down exactly 1 hour into any server

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Environment questions

GTA V version:
Up to date: yes
Legit or Pirate copy: legit
Purchased where - Steam/Rockstar Launcher/Epic: steam
Windows version: 11
Did you try to delete content_index.xml and try again? yes
System specifications:
AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
NVIDIA GeForce RTX 3060
Gigabyte Tech B550 UD AC
16gb
CitizenFX crash zip file (‘Save information’ on a crash): https://file.io/jOwYGbcQL3NB
logs/CitizenFX_log files:
.dmp files/report IDs:

If you can’t start the game at all

GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?

Important parts

What is the issue you’re having? After an hour of being in any server, my entire pc shuts down to black screen. I have to reboot it, then hard reset it for it to boot back up.

What are you trying to do? Play GTA5 RP

What have you tried already to fix the issue? I spent 4 hours with Geek Squad, monitored the temperature, updated GTA, my graphics card, and all other updates necessary, changed in server and out of server settings, cleared cache, cleared temp and prefetch files, rebooted numerous times

Error screenshot (if any):

What did you do to get this issue? I have no idea

What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
I only play on two atm. Adonia and NF


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If a PC just ‘shuts down’ including fans/LEDs turning off, that’s probably the PSU’s overcurrent protection. Either way, this is a hardware issue: nothing in any app, especially one that doesn’t contain any kernel-mode drivers, should be able to make a PC shut down entirely like such.

1 Like

I was able to fix it by turning on my firewall. Edit: turns out the problem was actually the power supply!

:face_with_raised_eyebrow: how does that even make sense??? Lol

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