Current response times for Support Tickets & Key Limit Increase requests?

Hello everyone,

I recently submitted a ticket to Cfx.re Support regarding a license key limit increase for our development and production network (we currently run a multi-project setup with 9 environments on a single dedicated machine).

Since we hit the standard 3-key limit, our development pipeline is currently on hold. I wanted to ask the community or anyone from the team:

  1. What are the typical response times for Cfx Support tickets regarding license key limit increases these days?
  2. Is it still standard practice for Cfx to grant 5-9 active keys under a single organizational account for verified multi-server networks?

I just want to make sure I followed the correct procedure and set the right expectations for our development team.

Thanks in advance for any insights!

1 Like

Key limit requests are not a thing.

https://support.cfx.re/hc/en-us/articles/8015642513820-Active-server-registration-key-limit-for-Portal