1

GTA V version?
Current

Up to date?
Yes

Legit or Pirate copy?
Legit

Steam/CD/Social Club?
Steam

Windows version?
Windows 10

Did you try to delete caches.xml and try again?
Yes

Error screenshot (if any)

Disconnected
Disconnected2304×1296 144 KB

System specifications
i7-8700k CPU
32.0 GB
Geforce RTX 2080

What did you do to get this issue?
Happens while playing.

What server did you get this issue on?
NoPixel.net

CitizenFX.log file

.dmp files/report IDs

[Window Title]
Disconnected

[Main Instruction]
FiveM has encountered an error

[Content]
DirectX encountered an unrecoverable error: DXGI_ERROR_DEVICE_REMOVED - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

If you require immediate support, please visit FiveM.net and mention the details in this window.

[^] Hide details [Close]

[Expanded Information]
Crash signature: rage-graphics-five.dll+14D0F
Report ID: si-3492f0dc021a412ca3d63ab21704b665 (use Ctrl+C to copy)

When I log in and play I randomly crash within a few minutes always with the same error.

So far I reinstalled GTAV, FiveM, NoPixel Launcher, Deleted the FiveM Cache.
Set graphic setting to low, switch to bordless window from full screen. Completely cleaned my GFX drivers and did a fresh install. I am not running Geforce Experience as I removed it when I heard about the shadowplay conflict. This started within the past few days.

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

This seems to be a common issue on NVIDIA RTX cards, potentially related to the cards’ insane TDP and therefore leading to driver instability.

1 Like
4

the RTX Series or 2000 series in general are going through some problems, Nvidia is going through a massive RMA because there either dying or having issues with GSync and or drivers with certain games.

A quick google search will get you more information on whats going on with the 2000 series graphics cards by Nvidia.

5

I’m now having the same exact error message. Any luck on a solution?

6

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