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Environment questions
**GTA V version: 2545
**Up to date: Yes
**Legit or Pirate copy: Legit
**Purchased where - Steam/Rockstar Launcher/Epic: Epic
**Windows version: Windows 10 21H1
**Did you try to delete content_index.xml and try again? Yes
**System specifications:
CfxCrashDump_2022_02_12_10_00_16.zip (1.1 MB)
CitizenFX crash zip file (‘Save information’ on a crash):
logs/CitizenFX_log files:
.dmp files/report IDs:
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using?
Did you try to disable/uninstall your Anti-virus?
Important parts
**What is the issue you’re having? It crashed
**What are you trying to do? Tried playing the prologue, crashed again
What have you tried already to fix the issue?
Error screenshot (if any):
**What did you do to get this issue? Trying to load an external savegame
**What server did you get this issue on? Story mode
