1

To receive support, please fill out the following template, and remove this top text.

**GTA V version?**IDK newest…
**Up to date?**Yes
**Legit or Pirate copy?**Legit
**Steam/CD/Social Club?**Steam
**Windows version?**Windows 10
**Did you try to delete caches.xml and try again?**Yes
Error screenshot (if any)

image
image1920×1080 490 KB

System specificationsIntel Core i5 NVdia geforce gtx 1050 4GB
**What did you do to get this issue?**nothing
**What server did you get this issue on?**I didnt start fiveM…
CitizenFX.log fileHave it
.dmp files/report IDs?

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
**Did you try to disable/uninstall your Anti-virus?**Yes

Also add what you already tried so far.
Installing microsoft C++ 2015, disable antivirus, restart PC, reinstall FiveM

2

Hello, this is a friendly reminder because this is your first time creating a topic (or it has been a while since your last topic) in this category.

Please note that most of the support is provided by the FiveM community on a voluntary basis. We ask you to be patient; there is no guarantee we have a solution to your problem(s). To avoid unnecessary/duplicate topics, please browse the forums before creating a topic.

To improve your chances of your issue(s) being solved, please provide as much information as possible about the issue(s) you are having. Also —whenever possible— please use the template given to you when creating a topic.

Thanks for keeping these forums tidy!
:mascot:

3

First try disabling antivirus, then go into “FiveM Application Data” and remove a file called caches.xml

4

I am having the same issue
GTA version- newest
up to date- yes
legit copy
social club
windows 10
don’t have a file for FiveM

5

I am having the same issue
GTA version- newest
up to date- yes
legit copy
social club
windows 10
don’t have a file for FiveM

6

make your own topic and fill out the whole support template as neither of you have done.

9

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