When i download FiveM with i download files and after image

Please fill in the complete support template. That way we can help you.

that is to say?

disable your antivirus, then delete your caches.xml in FiveM application data and try again :smile:

the second from the top?

Fill out the technical support template that you decided to delete after creating the topic. Without this information, no one can help you.

didnt work having same problem

**GTA V version?**just downloaded it
**Up to date?**just downloaded it
**Legit or Pirate copy?**legit
**Steam/CD/Social Club?**steam
**Windows version?**10
**Did you try to delete caches.xml and try again?**yes
**Error screenshot (if any)**just window that says could not load citizengame.dll.
System specificationsna
**What did you do to get this issue?**tried to open fivem
**What server did you get this issue on?**na
CitizenFX.log file
.dmp files/report IDs

If an issue with starting:
GTA V folder screenshot
GTA V/update/x64/dlcpacks screenshot
Filepath to FiveM folder
FiveM client folder screenshot
**Did you try to disable/uninstall your Anti-virus?**yes

**Also add what you already tried so far.**deleting cache downloading multiple times saving on different hdd saving under different name

Please also describe the issue you are having, providing as much information as possible will help us to help you. A good format you could use: what have you tried to do, what did you expect to happen and what actually happened. five m will not open says could not load citizen game .dll. fatal error and i cant uninstall the program as it doesnt appear in my installed programs

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