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Environment questions
**GTA V version:**Epic
**Up to date:**Yes
**Legit or Pirate copy:**Legit
**Purchased where - Steam/Rockstar Launcher/Epic:**Epic
**Windows version:**20H2
**Did you try to delete content_index.xml and try again?**yes
**System specifications:**Ryzen 7 2700, RTX 3070, 16gb ram
**CitizenFX crash zip file (‘Save information’ on a crash):**no
logs/CitizenFX_log files:
CitizenFX_log_2021-05-10T033140.log (103 Bytes)
CitizenFX_log_2021-05-10T033402.log (26.9 KB)
CitizenFX_log_2021-05-10T122900.log (26.3 KB)
CitizenFX_log_2021-05-10T141430.log (52.2 KB)
CitizenFX_log_2021-05-10T142105.log (27.0 KB)
CitizenFX_log_2021-05-10T142833.log (26.2 KB)
CitizenFX_log_2021-05-10T151036.log (27.7 KB)
**.dmp files/report IDs:**si-6dba868eca8447ab9356c5db0191a65e
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
**Filepath to FiveM folder:**C:\Users\Owner\AppData\Local\FiveM
FiveM client folder screenshot:
**Which antivirus/firewall software are you using?**Bitdefender
**Did you try to disable/uninstall your Anti-virus?**yes
Important parts
**What is the issue you’re having?**I can not run fivem
**What are you trying to do?**open fivem
**What have you tried already to fix the issue?**yes
Error screenshot (if any):
**What did you do to get this issue?**click the fivem shortcut
**What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!**none




