IF YOU DO NOT FILL THIS OUT, YOUR TOPIC WILL BE UNLISTED AND CLOSED
To receive support, please fill out the following template, and remove this top text.
**GTA V version:**Fivem PC
**Up to date:**Yes
**Legit or Pirate copy:**Legit
**Purchased where - Steam/Rockstar Launcher/Epic:**Rockstar Launcher
Did you try to delete content_index.xml and try again? Yes
System specifications: Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: OptiPlex 7010
BIOS: BIOS Date: 05/10/17 09:12:02 Ver: A25.00 (type: BIOS)
Processor: Intel(R) Core™ i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 12288MB RAM
Available OS Memory: 12242MB RAM
Page File: 10689MB used, 12816MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
CitizenFX crash zip file (‘Save information’ on a crash):
CfxCrashDump_2023_05_21_12_44_23.zip (1.1 MB)
CitizenFX_log_2023-05-21T121400.log (53.6 KB)
CitizenFX_log_2023-05-21T122048.log (80.1 KB)
CitizenFX_log_2023-05-21T122345.log (299.1 KB)
**.dmp files/report IDs:**0x17e5627
If you can’t start the game at all
GTA V folder screenshot:
GTA V/update/x64/dlcpacks screenshot:
Filepath to FiveM folder:
FiveM client folder screenshot:
Which antivirus/firewall software are you using? Windows Defender / Malwarebytes Free
Did you try to disable/uninstall your Anti-virus? Yes
What is the issue you’re having?
Crash on joining the game
What are you trying to do?
play the game
What have you tried already to fix the issue?
Reset the game
Error screenshot (if any):
What did you do to get this issue?
I reset my game and it wont work now
What server did you get this issue on? Be specific and name some, ‘all of them’ by itself isn’t useful!
None, loading the game.